City Software

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City Software Group is one of Australia's premier IT product suppliers, servicing a well established client base across the consumer, SMB and corporate sectors with a range of brand-name software, hardware and consumable products. Our reputation is built on a demonstrable commitment to deliver quality products and heavily discounted prices with unmatched service standards, through our sophisticated inbound telesales and website facilities as well as retail storefront outlets in Mt. Waverley, Melbourne CBD and North Sydney.

Payment Methods: Visa, Visa, Diners, Mastercard, Bankcard, BPAY, American Express, Money Order, Cheque, Electronic Transfer, Paypal, Google Check Out, Visa, Diners, Mastercard, Bankcard, BPAY, American Express, Money Order, Cheque, Electronic Transfer, Paypal, Google Check Out

Special Features: Secure Payment, Secure Payment, Online Order Tracking, Phone Orders, Gift Service, Available 24/7, Live Chat, Secure Payment, Online Order Tracking, Phone Orders, Gift Service, Available 24/7, Live Chat

ABN: 11054615253
Address: Unit 103-105, Axxess Corporate Park, 45 Gilby Road, Mount Waverley, VIC, 3149
Website: www.citysoftware.com.au

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Easy to order
Customer support
Delivery on time
Product met expectation


 

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Merchant Ratings

Criteria Review By Date
Easy to order
Customer support
Delivery on time
Product met expectation
 I have good and bad things to say about City Software. They have a good service-offering overall and I know them to be a trustworthy, long-standing business, however my recent experience when a faulty product arrived was disappointing. I called them to return the product but they told me to deal directly with the local distributor. In my mind, my contract was with City Software, not the distributor, and it was their responsibility to organise a replacement or refund. I spoke to various people in the customer support centre, some of whom were helpful, others who were either unwilling or unable to really get on my case. In the end I got the replacement product and all is well, but it shouldn't have taken this long and I was disappointed by their approach to fixing the problem. Chris 5/11/2008
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